Doctor on Call service in Pune & Healthcare companies in Pune

Toll free: 1800 233 0304 

Cell:  +91 721 987 3600

Make an Appointment

FAQ

What is Doc At Home?

We are a medical management company providing primary healthcare at your home / office / place of work as and when required. Our doctors are fully qualified GP’s who provide a full range of services including prescriptions and sickness certificates.

How much does the service cost?

The service cost Rs 400 per visit! Additional charges may apply if doctor uses injection, dressing or glucometer.

Sr. No.

Services

Charges

A

Visit Fees

 

1

Per visit

Rs 400/-

2

Follow-up within first 12 hrs for same ailment

Rs 100/-

3

Follow-up within 8 days for same ailment

Rs 200/-

4

Follow-up visit only for BP checking

Rs 200/-

5

Visit for Injection Only.

(eg.Vit. B12 injection or Vit.D3 injection).
Injectable Medicine to be provided by the Patient.

Rs. 400/-

 5A

Follow up visit for Injection.

Rs. 200/-

 6  Visit for Dressing Only.
 Rs 500/-
 6A  Follow up visit for dressing.
 Rs 300/-
 7  Death Declaration Certificate              
 Rs 400/-
 8 Fitness Certificate
 Rs 450/-
   

B

Other Services

If following services are required at the time of Doctor visit, additional charges will apply.
 

1

Injections

Rs 150/-

2

Dressing

Rs 100/-

3

Blood sugar (Glucometer) Test

Rs 100/-

When can I book a doctor to come out to my house?

We start taking appointment from 9:00 in the morning to 9:00 at night from Monday to Saturday on our customer care numbers 1800 233 0304 and +91 721 987 3600.

You can also download our App from Google Play Store or via the link given on our website.
 
Our doctor visit timings are Monday to Saturday 9:00 in the morning to 9:00 at night.

How long does it take for a doctor to come see me?

We aim to see all patients within 1 hour, however we can usually attend to you in a much shorter time than this!

Can I book a doctor for tomorrow or next week?

Yes, you can book an appointment by giving a call to our customer care number

Can I get a prescription?

Yes. Our doctor will assess you and supply you with the prescription as necessary. Our doctors also carry commonly used medications that can be offered to you as a starter dose in case of emergency

What if I can’t get to a chemist/pharmacy?

Our doctors carry some commonly used medications and dressings with them that they may dispense if you require medication for the evening and following morning with contigency to the availability of medicine.

Can I make a booking for more than one person?

Yes. We will need the name, phone number and address for each person.

What is Doc At Home’s Privacy Policy?

 

Privacy Policy

Doc At Home ensures that the privacy of your personal information is maintained at all times.

Collecting and using your personal information

Your personal information will be collected by us so that we can perform our business activities and functions and to provide the best possible quality and improve service to you. The personal information collected may include your name, address, telephone number, and other information we consider necessary.

Disclosing your personal information

We may use your personal information for the following purposes:
  • for billing and administrative purposes;
  • to update our records;
  • to provide medical services and treatment to you, and to enable you to be attended by our medical practitioners;
  • to meet comply with any legal obligations required;
  • to meet obligations of notification to our medical defence organisations or insurers.

To whom we may disclose your personal information:

  • your visiting doctor
  • anyone we are required or authorised by law to disclose the personal information;
  • Doc At Home vendors supporting the provision of healthcare services or other services to you;
  • any person you request or consent to receiving the information.
We take reasonable steps to ensure your personal information is protected from misuse and loss and from unauthorised access, modification or disclosure. We may hold your information in either electronic or hard copy form. All information will only be used for the purposes for which it was provided or for a purpose directly related to such purpose, unless you agree otherwise or the use or disclosure of the all information is required or authorised by law. By providing your personal information, you are consenting to this Privacy Policy and to the collection, use and disclosure provisions described in this Privacy Policy. If you believe that personal information we hold about you is incorrect, incomplete or inaccurate, then you may contact us to amend it.

Changes to our privacy policy

We may change this privacy policy from time to time.

Contact Us

If you have any questions about this privacy policy, any concerns or a complaint regarding the treatment of your privacy or a possible breach of your privacy, please contact us:

Doc At Home, Karveer United Private Limited.

502, Deron hills, Behind Big Bazaar, Baner, Pune 411045
Email: info@docathome.in
We will respond to your inquiry or complaint in a timely and appropriate manner.

 

How can I get discount?

Yes, You can avail discount by subscribing to our membership plans.

How can I avail Teleconsultation and what are the timing?

Teleconsultation is available only for Members and timing are 9 in the morning to 9 at night.

Do you provide vaccination and what are the charges?

Currently this service has not been launched.

What will be the charges for Physiotherapy ?

Physiotherapy charges will depend on what treatment you will be taking.

What will be the charges for Blood Investigations?

Blood Investigation charges will depend on what investigation (test) you require to be done, based on the recommendation of the Doctor.